Terms and Conditions

How nice that you are considering making a purchase from us; more than 2500 satisfied customers preceded you.
To make it easy for you, we have briefly described below how ordering works with us.

To order
Once you have placed an order, you will automatically receive a confirmation by mail. Check the name, address and mail details you entered. These are taken directly from your order form and used for addressing your order. If the details are not correctly entered, 13 doors is not liable for incorrectly delivered orders.

Payment
For payment we offer you the following possibilities:
* Apple Pay
* iDeal
* Sofort Banking
* Creditcard
* Bancontact
* Belfius
* KBC/CBC
* PayPal
* Klarna

All payments are made via Mollie in the name of 13 doors.

To send
Naturally we do our utmost to ensure that you receive your order as quickly as possible. However, with some items a longer delivery time is stated; in this case take into account an average of 4 extra working days. You will receive an email as soon as your order has been sent. All orders are shipped for free.

Delivery
If you have special wishes regarding delivery, you can indicate this with your order. It is not possible to pick up orders.

Countries
If your country is not listed in the list of countries to which we ship, please contact us for the options. This is possible via info@13doors.nl

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